We are different...

We know that some companies treat home users like an annoyance and relegate you to a first line second rate engineer at the other end of the phone, who (when you finally get to speak to them) seems more interested in following their manual than helping you to resolve your problem quickly and permanently........

Why is this, just because you are charged less, why should you not expect the same service at home as you do at work?

.....our approach to Home users is different.

The level of our service is not based on your position; all our customers are valuable to us and receive the same level of care and attention by the same team of technicians. Regardless of whether you call us from your work, school or home you can be sure that we are here to help and ready to deliver on our promise of excellent customer service.

As a home user we have a wide range of services available to you either at our repair centre in Sidcup or at your home, whichever is more convenient.